Return Policy

You have 14 days from the date of purchase to return or exchange product. Please Call 952-303-4000 to authorize a return or exchange.

Returns

There is a 15% restocking fee for all returned product.
Product must be unopened and in resaleable condition.
Only the cost of the product is refunded (less restocking fee), shipping costs are non-refundable.
You are responsible for return shipping costs. We recommend insurance and tracking numbers for the return.
Please contact us for a return authorization number.
Please enclose your name, phone number, order number and return authorization number with your return.
Please return to address listed below, unless otherwise directed

Exchanges are just like returns, except there is no restocking fee.
Product must be unopened and in resaleable condition.
You are responsible for return shipping costs. We recommend insurance and tracking numbers fo rthe return.
Please contact us for a return authorization number.
Place an order for the product you wish to exchange for.
Please enclose your name, phone number, order numbers and return authorization number with your return.
Please return to address listed below, unless otherwise directed
Once we receive your exchange, we will credit your account.

Please contact us with your damage claim
All damaged product is insured by the shipper and will be replaced at no cost to you.
Please keep all product packaging, shipper may request inspection.
We will need a picture of the damaged product emailed to us.
Once shipper approves the damage claim, replacement product will be shipped to you.

KMR Online Shopping Mall
Returns Dept.
13788 Nicollet Avenue South
Burnsville, MN 55337